Tell us what you have in mind
Let the store know which rooms you are updating, the type of flooring you are considering and your postcode. Mention stairs, unusual room shapes, access restrictions and anything else that might affect the visit.
Make a simple room sketch
For an initial conversation, draw a rough plan and mark doorways, alcoves and fixed furniture. If you add measurements, include the units. These are a starting point for discussion, not confirmed ordering quantities.
Talk about the practical details
Ask what needs to be accessible for the measure, whether furniture needs moving and what the next steps are. Agree the timing and any preparation directly with your chosen store.
Check the free service terms
Martins offers a free measuring service. Terms and conditions apply. The store will confirm coverage, eligibility and appointment availability before making arrangements.
